FAQs & Help Center
Trade, export compliance, logistics, sourcing, and payment support.
About Compliance & Quality Assurance
Follow this checklist：1.Verify Compliance: Share your country's import rules (age/emissions). We pre-check vehicles to match them.2.Ship Confidently: Choose FOB/CIF terms. All cars include Third-party inspection report (accident/mileage),export licenses, and cargo insurance.3.Sell Faster：Your inventory becomes market-ready within 4-6 weeks of arrival.Need a country-specific checklist? [Ask Now]
Follow this 3-step verification framework:1.Dealer Due Diligence✓ Confirm valid export license (MOFCOM-issued)2. Vehicle Validation✓inspection report (accident/odometer check),Original VIN plate matching export certificate etc.3. Legal Pre-Clearance✓ Confirm with local authorities
About Logistics & Customs Clearance
Standard processing requires 3 key steps:1.Pre-Export Compliance (5-7 days)Mandatory inspection (accident/mileage verification)Export license issuance (MOFCOM authorized)2.Customs Clearance (3-5 days)Submit: Commercial invoice, COO, Bill of LadingPay applicable export tariffs3.Port Logistics (5-8 days)Cargo insurance activationContainer loading & vessel bookingTotal lead time: 15-20 working days (varies by port efficiency).
We support FOB, CIF, and CFR depending on destination port and buyer preference. Our logistics team coordinates inspection, export documentation, container loading, and vessel booking with established partners across 12 port hubs.
About Product Sourcing & Inventory
China's used cars have significant price advantages (30%-50% lower than Japanese and other countries' vehicles of the same age), while its new energy technology demonstrates maturity through battery warranties and high-temperature-adapted range capabilities. Government-backed transparency in vehicle sourcing and support for localized after-sales networks enable rapid fulfillment of market demand for cost-effective EVs.
ChinaCarsX connects buyers with 40+ brands and 200+ models including EVs, hybrids, SUVs, sedans, and commercial vehicles. Our catalog syncs from verified inventory; contact us for wholesale availability in your market.
About Transaction Security & Payment
Standard export terms include T/T wire transfer with milestone-based schedules. We provide proforma invoices, commercial contracts, and bank details for verified buyers. All transactions are documented in Payload inquiries for sales follow-up.
Inquiry forms are stored in our internal CMS with access restricted to authorized sales staff. We do not publish buyer data externally. For production, replace demo credentials and enable HTTPS-only admin access.